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XDS Service and Support
Technical support for XDS products is available Monday through Friday,
8am-5pm Central Time. Technicians can be contacted by phone or e-mail:
Phone Numbers:
(800)781-6120
or
(608)838-4194 ext 155
E-mail Addresses:
xdssrvc@amtelco.com
sbormett@amtelco.com
Warranty and Repair Information
AMTELCO XDS products carry a 12-month parts and labor warranty from
the date of original shipment from AMTELCO. This warranty covers parts
and board functions under recommended environments as stated in the
technical documentation for each XDS board. Products outside of the
original warranty period are subject to the current listed repair rates
at the time of servicing. All XDS products sent to AMTELCO for repair
are required to have an RMA number on the outside of the package for
shipments to be accepted. RMA numbers can be obtained from AMTELCO at
either of the above two phone numbers or e-mail addresses.
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